Need Help?
If you have any questions or need help with your account, please contact us for assistance Monday-Friday, 8:30am - 4:30pm.
+61 1800 001 399 (AU)
0800 808 153 (NZ)
Shipping & Delivery
Free shipping on all Australian orders $100 and above. For all orders under the value of $100, a $9.95 standard delivery fee will apply. Express shipping is available at a cost of $14.95.
Standard Delivery
- 2-5 business days - VIC, NSW
- 3-6 business days - ACT, SA, TAS & QLD metro
- 3-10 business days - WA and most regional areas
Express Delivery
- 2-3 business days - VIC, NSW
- 2-4 business days - ACT, SA, TAS & QLD metro
- 3-5 business days - WA and most regional areas
Express shipping is available at a cost of $14.95 with the below delivery times (including dispatch):
- 2-3 business days - VIC, NSW
- 2-4 business days - ACT, SA, TAS & QLD metro
- 3-5 business days - WA and most regional areas
Standard shipping to New Zealand is available at a cost of $9.95 AUD with the below delivery times (including dispatch):
- 3-8 business days
Returns & Exchanges
Yes, you can exchange your item for a new size within 30 days of purchase.
Yarra Trail also offers free returns on all Australian orders.
For our complete returns and exchanges policy, click here.
Yes, Yarra Trail accepts returns on all eligible items within 30 days of purchase. All Australian returns are free.
For our complete returns policy, click here.
Yes, Yarra Trail offers free returns on all Australian orders.
For International orders including New Zealand, postage costs of all returns are at the expense of the customer.
For our complete returns policy, click here.
Online Shopping
Simply check out our size guide here to work out your size.
Our online store accepts Visa, Mastercard, AMEX, PayPal, Shop Pay, Afterpay, Google Pay and ApplePay as payment. Unfortunately we are unable to accept cheque or Bpay.
We prefer that you place your order through our online store as the payment gateway is secure and much safer for you. If you do prefer to place your order by phone, please call our customer service department between the hours of 8.30am and 4.30pm (AEST), Monday - Friday on +61 1800 001 399 (AU) or 0800 808 153 (NZ).
Marco Polo
Marco Polo now has its own dedicated online store. You can shop all your favourite Marco Polo styles and collections here.
